TERMS AND CONDITIONS

SMS Terms & Conditions

Effective Date: 12/15/2025

These SMS Terms & Conditions govern the use of text messaging services provided by Keivan Sarraf, DDS, Inc dba Total Care Dental & Orthodontics (“we,” “our,” or “us”).

By providing your mobile phone number and opting in to receive SMS communications, you agree to the following terms:

Program Description

We use SMS messaging to communicate with patients regarding:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling follow-ups

  • Responses to appointment requests

  • General patient communication related to dental services

Messages are strictly transactional and related to your care and appointment scheduling.

Opt-In

Patients opt in to receive SMS messages by voluntarily providing their phone number through:

  • Our website appointment request forms

  • Facebook or social media lead forms

  • In-office patient forms

By submitting your phone number, you consent to receive SMS communications from our office.

Message Frequency

Message frequency varies depending on your appointment activity and communication needs.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further messages will be sent unless you opt in again.

Help Instructions

For assistance, reply:

HELP

Or contact our office directly at:

(323) 751-5600
https://tcdortho.com

Privacy

Your privacy is important to us. We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes.

For more information, please review our Privacy Policy:

[Insert Privacy Policy URL]

Supported Carriers

SMS services are supported by most major U.S. mobile carriers. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

Changes to These Terms

We reserve the right to update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.